Abuse Handling Procedure

WHOIS Inaccuracy


How to Submit the complaint:

  • Complainant needs to fill our Contact Form.
  • Enter the domain name and describe the whois inaccuracy.
  • Enter you name and email address on which you wish to receive our reply.
  • Click Submit

Process to address inaccuracy complaint

  • Gesloten Domain NV Abuse team will send a mail to the Registrant of the domain name asking them to correct the whois details of their domain name within the 7 days.
  • If the Registrant fails to modify the details / fails to update the registrar with the sufficient proof to prove that the current / modified whois details are accurate; the domain name will be suspended for whois inaccuracy after the allotted 7 day period is over.

SPAM

How to Submit the complaint:

  • Complainant needs to fill our Contact Form.
  • Enter the domain name and COMPLETE headers & body of the spam mail. Message headers & body are the most important proof of the spam and without it Gesloten Domain NV cannot verify the complaint.
  • Enter you name and email address on which you wish to receive our reply.
  • Click Submit

Process to address inaccuracy complaint

  • Gesloten Domain NV Abuse team will verify the spam headers/body to determine from where the spam was originated and the Type of spam.
  • In case of compromised/hacked domain scenario and first promotional spam instance, a warning will be sent to the domain registrant. Subsequent spam complaint will result in suspension of the domain.
  • In case of deliberate phishing / Malware distribution, the domain name will be suspended directly.

ALL OTHER ABUSE (Phishing / Malware)

How to Submit the complaint:

  • Complainant needs to fill our Contact Form.
  • Enter the domain name and the detailed complaint. Complaint should include details of abuse along with the evidence to support it.
  • Enter you name and email address on which you wish to receive our reply.
  • Click Submit

Process to address inaccuracy complaint

  • Gesloten Domain NV Abuse team will go through the complaint to determine the type of the abuse.
  • In case of compromised/hacked domain, a warning will be sent to the domain registrant. If the registrant fails to remove the unauthorized content, the domain name will be suspended.
  • In case of deliberate abuse like phishing / Malware / Child Pornography the domain name will be suspended directly.
  • Click Submit.

    Report Abuse

  • To report any form of abuse activity (spam, phishing, adware, etc.) with respect to any Gesloten Domain service, email us at [email protected]

  • Report Abuse

  • WHOIS